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2025-10-20T09:31:28Z
A major Amazon Web Services outage appears to have brought down many online services, including Snapchat and Perplexity.
An AWS status page reports that more than 50 of its tools are affected by the outage.
Other online services that use AWS infrastructure, including Zoom, Strava, and Alexa, also appear to be affected.
A major Amazon Web Services outage appears to have brought down many online services, including Snapchat, Signal, and Perplexity.
A status page for Amazon’s cloud unit showed more than 50 of its tools were affected as of 5:20 am ET on Monday.
Many other online services that use AWS’ cloud infrastructure, including Zoom, Strava, and Amazon’s Alexa assistant, appeared to be experiencing outages Monday morning, according to DownDetector, a site that tracks online outages.
DownDetector
Among other services showing issues on DownDetector on Monday are banks Halifax and Lloyds. User reports also indicate problems with workplace tools, including Slack, Microsoft Teams, and Asana.
Business Insider has contacted Amazon for comment.
Aravind Srinivas, the CEO of AI startup Perplexity, confirmed in an X post that its service is down. “The root cause is an AWS issue,” he said. “We’re working on resolving it.”
This is a developing story. Check back for updates.
